DJI Care Refresh is a comprehensive protection plan that offers affordable replacement service and accidental damage coverage. Enjoy your DJI product with greater peace of mind wherever you go.
DJI Care Refresh (1-year plan) offers 2 replacements in one years. You can have your product replaced at a small additional cost if an accident occurs. For DJI Action 2, the first DJI Care Refresh replacement fee is $19, the second replacement is $32.
Accidental damage is covered by the replacement service, including collisions, water damage, etc. The replacement units are brand-new products or equivalent to brand-new products in performance and reliability.
Throughout the service period, if you haven't used any replacement services, DJI will provide you with a 1-year warranty extension as reward.
With an exclusive International Warranty Service provided by DJI Care Refresh, you can have access to replacement or repair service at any DJI authorized repair center across the globe after confirming the product eligibility.
Express is an option that allows you to skip the damage assessment and quotation process. A DJI service center will ship you a replacement as soon as they receive your product.
DJI will cover shipping costs both ways anytime a product is sent back for replacement service.
DJI Care has exclusive technical service channels to provide support, including online chat and call support. Your requests will be transferred to DJI Care service channels to provide you with express replacement.
Brand | DJI |