Repair service

Camera & Lens Repair

We repair most of the brands we carry, in or out of warranty, through authorized factory service. Start online, then drop it off at either store or ship it in.

Questions? Call 1-800-631-0300

Free flat-rate estimate
Authorized factory service
90-day guarantee
Drop off or ship in

How It Works

1

Tell us what’s wrong

Send a repair request online with the make, model and problem. Photos help.

2

Drop it off or ship it

Bring it to either store, no appointment needed, or ship it to Fairfield with your repair number in the box.

3

Approve the estimate

A free flat-rate estimate, usually within two business days. Nothing is repaired until you say yes.

4

Get it back

Fixed by authorized factory service and guaranteed for 90 days. We email you when it’s ready.

Repair Equipment Program

Unique Photo® is pleased to offer repair service on most of the brands we carry. Whether warrantied or not, we use only Authorized Factory Service so that you can be sure to get the quality and dependability that you want out of your product. All repair work is guaranteed to be free from defect for a period of 90 days, or it will be redone at no cost to you. For your convenience, we offer discounts through our Rental department during the service period, and on-site DSLR sensor cleaning to help keep your images spot free!

Estimate Policy

Unique Photo® provides a free, FLAT RATE ESTIMATE. This usually takes two business days. Certain products may take longer. Upon further inspection, should it be necessary (i.e. liquid or sand damage), a RE-ESTIMATE will be provided. You will again have the option of refusal at no additional cost.

Although Unique Photo® makes every effort to ensure a quick turnaround on your repair, parts delays are out of our control. We will notify you by email regarding any such delay and update you as possible.

Accessories & Liability Only accessories directly related to the problem should be left with your equipment. Unique Photo® accepts no liability for missing or otherwise damaged components.
Unclaimed Equipment Repaired products unclaimed after 30 days of the completion (or refusal) date will be considered abandoned and discarded.
Download Repair Ticket Form

Sensor Cleaning Services

Our camera sensor cleaning service offers professional and meticulous cleaning to remove dust, smudges, and debris, ensuring your camera captures crystal-clear images. With advanced tools and expertise, we help maintain your sensor's optimal performance and protect your investment.

Cropped Sensors
  • Sensor Clean $49.95
  • Express $74.95
Full-Frame Sensors
  • Sensor Clean $74.95
  • Express $109.95

Drop It Off or Ship It

No appointment needed. Send the request online first and the counter will have it ready.

Fairfield, NJ

123 US Highway 46 West
Fairfield, NJ 07004

Mon–Wed 10–6 · Thu–Fri 10–7 · Sat 10–5 · Sun 10–4

Get Directions

Philadelphia, PA

28 South 2nd Street
Philadelphia, PA 19106

Mon–Wed 10–6 · Thu–Fri 10–7 · Sat 10–5 · Sun 10–4

Get Directions

Ship it to us

Send the request online first so you have a repair number, then ship it to:

Unique Photo, Attn: Repairs
123 US Highway 46 West
Fairfield, NJ 07004

Put your repair number in the box and use a tracked, insured service.

Frequently Asked Questions

Ready when you are

Send the request now, then drop it off at Fairfield or Philadelphia, or ship it to 123 US Highway 46 West, Fairfield, NJ 07004.

Start a repair request