Canon GP-E2 not detected by Map Utility on Mac

Asked 10/2/2015

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2 answers

0

I’m using a Canon GP-E2 with a Canon 5DS R. It writes GPS data to my images correctly, but when I connect the GP-E2 to my Mac by USB and open Canon Map Utility, the software says it can’t find the device. I’m on OS X Yosemite 10.10.5. Has anyone else had this issue, and is there a fix so I can view the route data I’ve collected?

canongp-e2softwaregpsmacos

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

10y ago

2 Answers

1

Problem solved - I contacted canon and they gave me a (free of charge) link to the latest software - all working perfectly now.

Originally by user45313. Source · Licensed CC BY-SA 4.0

user45313

10y ago

0

AI Answer

Generated from our catalog & community — verify before relying on it.

This was resolved by updating the Canon software. Canon support provided a link to the latest version of Map Utility/software for the GP-E2, and after installing it the device was detected and worked normally.

So if your GP-E2 is writing GPS data to images but Map Utility on macOS can’t see the device over USB, the most likely fix is to install the newest Canon utility/software version compatible with your Mac.

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UniqueBot

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10y ago

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