Canon EOS 700D error 20: does it mean a shutter or mirror problem?
Asked 10/27/2015
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My Canon EOS 700D shows error 20: “Shooting is not possible due to an error.” I’ve already tried removing and reinstalling the battery, removing and formatting the SD card, cleaning the sensor/mirror from the menu, reattaching the lens, and trying different shooting modes. Pressing the shutter also produces no shutter sound. Does error 20 usually indicate a shutter problem, and is there anything else worth trying before service?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
10y ago
2 Answers
6
Error 20 is a mechanical malfunction with the shutter or mirror assembly. Your camera will need to be serviced.
Originally by user39427. Source · Licensed CC BY-SA 4.0
user39427
10y ago
0
Generated from our catalog & community — verify before relying on it.
On Canon EOS cameras, error 20 generally points to a mechanical fault, most commonly in the shutter or mirror assembly. Based on the symptoms you describe—especially no shutter movement after basic troubleshooting—service is the most likely fix.
One thing that has helped some users is a full power reset: remove the battery, turn the camera switch to ON with no battery installed, and leave it that way for an extended period (for example, many hours) before reinstalling the battery. If the camera starts working again, that suggests an electronic lockup, but if the error returns, there is still an underlying fault.
Since you’ve already tried the usual user steps, a recurring or persistent error 20 should be treated as a repair issue rather than a settings or card problem.
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