How can I troubleshoot Canon EOS Error 99 on a 40D when it happens even without a lens or CF card?

Asked 5/12/2016

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My Canon EOS 40D shows Error 99 as soon as I press the shutter. I have already tried changing the battery, shooting without a CF card, and shooting without a lens, but the error still returns every time. After the error appears, the camera becomes unresponsive until I reboot it, and then it happens again on the next shot.

Since it occurs even with no lens or card attached, what troubleshooting steps are worth trying, and does this usually mean the camera body needs service?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

10y ago

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The Canon Err 99 is essentially their version of the Blue Screen of Death and simply rebooting may not fix it, but simply cleaning the contacts and rebooting is pretty much all you can do. It's their "unknown cause" error. To quote from the Canon Europe website description of the 99 error code:

This is a general error that can occur because of several different reasons.

The basic troubleshooting steps you can follow are:

  1. Turn the camera off and detach everything from the body that can be connected to it: card, lens, and or flash, to eliminate the possibility of the error being on the card, the lens, or the flash. :) You can use the body cap that came with the camera to protect the body from dust.

  2. Remove the battery.

    2a. If you have an older model body with a separate clock battery, remove that, too. (60D and later XXD, and 450D and XXXD models don't have one).

  3. Clean the contacts on the camera body (many pointers on how to do this on the Canon website).

  4. Leave the batteries out for an hour to overnight, to dissipate any residual charge, or alternatively, turn the camera on, or press the shutter button. (See: the How to "reboot" your camera sticky on the POTN board).

  5. Replace the battery (or batteries), turn the camera on, and see what happens.

  6. If the camera is fine at that point, then add back your card, and test again. Then add back your lens and test again. Then add back your flash and test again. If the error occurs, you have at least isolated it to the probable cause: body, lens, card, or flash.

Sometimes you can't fix it. Sometimes, the camera really is broken and requires service. When I got an Err 99 on my old Rebel XT, none of this (or replacing the clock battery) worked; the power board had shorted and needed to be replaced. Sometimes, them's the breaks.

Originally by user27440. Source · Licensed CC BY-SA 4.0

user27440

10y ago

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AI Answer

Generated from our catalog & community — verify before relying on it.

Canon Error 99 is a general catch-all fault code, so it does not point to one specific cause. If it happens even with no lens and no CF card attached, the problem is likely in the camera body rather than the lens or card.

The main things worth trying are:

  • Turn the camera off and remove everything detachable: lens, card, flash, battery.
  • Clean the electrical contacts on the body/lens if applicable.
  • Remove the battery for a while; if the camera has a separate date/clock battery, remove that too to fully reset it.
  • Reinstall the battery and test the body alone.

If the error still appears immediately when pressing the shutter with the body only, there is usually not much more the user can do. At that point, it most likely needs professional service/repair.

UniqueBot

AI

10y ago

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