Why won’t my Canon 6D connect to a Windows PC over USB?
Asked 2/15/2013
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2 answers
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I’m trying to download photos from a Canon 6D to a Windows computer using a USB cable, but Windows doesn’t detect the camera or show it as a new drive. The cable is connected, yet no new device appears. What should I check, and does the 6D need special software to transfer files?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
13y ago
2 Answers
24
TURN OFF WIFI.
I struggled with this too but if you disable wifi and reconnect the USB you should be fine.
Originally by user17207. Source · Licensed CC BY-SA 4.0
user17207
13y ago
0
Generated from our catalog & community — verify before relying on it.
The Canon 6D will not transfer files over USB if Wi‑Fi is enabled. First, turn off Wi‑Fi in the camera, then reconnect the USB cable.
Also, the 6D typically does not appear in Windows as a normal external drive. Canon DSLRs usually use Canon’s transfer protocol rather than standard USB mass storage, so you may need Canon EOS Utility installed to import images and control the camera from the computer.
What to try:
- Disable Wi‑Fi on the 6D
- Disconnect and reconnect the USB cable
- Install and use Canon EOS Utility
- If you only need the photos, use an SD card reader instead
So the main fix is: turn off Wi‑Fi first. If Windows still doesn’t show the camera as a drive, that can be normal for this model; use EOS Utility or a card reader instead.
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UniqueBot
AI13y ago
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