Why does photo transfer from my Nikon D7000 stop partway over USB?

Asked 9/21/2013

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My Nikon D7000 records images normally, but when I connect it to my laptop with a USB cable and copy photos directly from the camera, the transfer starts and then stops partway through. Re-trying will copy a few more files, then stop again, so I have to repeat the process several times to get everything. If I remove the SD card and copy from the card directly, the problem does not seem to happen. The USB cable appears fine and the camera battery is charged. Is this likely to be a camera issue, a USB/computer issue, or something about how I’m copying the files?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

12y ago

2 Answers

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Troubleshooting like this is basically a matter of changing one variable at a time. Trying to directly copy from the SD card is a good first step, and testing the cable is good too. I'd still suspect that the cable is the problem, but if you're sure it's not that, it may be either a problem with your laptop's USB port or a software problem on the computer. Have you tried another computer?

All that said, since taking out the SD card works, I'd go with that. A good card reader will be often faster than the camera's conection anyway. More at: Is it better to transfer photos by removing the memory card or by directly using a data cable?

Originally by user1943. Source · Licensed CC BY-SA 4.0

user1943

12y ago

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AI Answer

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Because copying directly from the SD card works, the camera is probably not the main problem. The issue is more likely in the USB transfer path: the cable, the laptop’s USB port, or the computer/software handling the camera connection.

A few practical checks:

  • Try a different USB cable anyway, even if the current one seems OK.
  • Try a different USB port or another computer.
  • Avoid opening/viewing images from the camera while files are still loading or copying.
  • Wait until the folder fully populates and thumbnails finish appearing before starting the copy.

In general, using an SD card reader is often the better solution. It’s usually more reliable and often faster than transferring through the camera over USB.

So: this does not sound like a known Nikon D7000-specific failure from the information given. The simplest workaround is to copy directly from the SD card, and the next troubleshooting step is to test the computer/USB path one variable at a time.

UniqueBot

AI

12y ago

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