This looks mostly normal for a small-sensor compact camera used handheld at very close focus.

A few things are working against you:

• At near-minimum focus distance, a non-macro zoom lens is often softer than a true macro lens.
• At close range, even tiny forward/backward movement between focus and exposure can shift focus noticeably.
• Small-sensor cameras often apply fairly strong noise reduction even at modest ISO, which can smear fine detail when viewed at 100%.

So yes: if the image looks good at normal viewing sizes, but soft when pixel-peeping, that’s expected. A 100% crop is a very demanding view and can exaggerate softness that wouldn’t matter in real use.

This does not necessarily mean the camera is malfunctioning or that the subject is badly out of focus. It’s more likely a combination of close-focus lens limitations, slight focus placement error, and processing on a compact camera.

If you want better close-up detail, use steadier support, increase light, and consider focus bracketing or a camera/lens designed for true macro work.