Nikon D810 bright spots on long exposures in 1.2x crop mode
Asked 8/20/2014
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I’m seeing bright spots in long-exposure images from a Nikon D810, especially when using 1.2x crop mode. Is this a known issue, and is there an official fix or workaround?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
12y ago
2 Answers
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What do I do about bright spots in my Nikon D810 images?
DPReview advise that <- Click me
Nikon has announced a service advisory (in mid August 2014) for the Nikon D810, in response to reports of 'bright spots' at long shutter speeds and in 1.2X crop mode. According to an announcement on Nikon's website, affected cameras will be serviced free of charge.
Apparently, the issue only affects cameras within a certain serial number range, and if you're lucky enough to have got hold of a D810 already, you can check the serial number of your camera against Nikon's database via the company's service and support pages.
Affected cameras will be, no surprise, repaired for free.
Sounds like Sony got something wrong :-(.
Nikon US serial number checking page
Nikon Europe advisory page here
Nikon Europe serial number checking page
Unlike the USAian page you are given the choice of using any of 24 languages.
If your D810 is in the relevant serial number range and/but has a black spot as shown in the photo below then it has already been checked and/or fixed.
Originally by user6263. Source · Licensed CC BY-SA 4.0
user6263
12y ago
0
Generated from our catalog & community — verify before relying on it.
Yes. This was a known early Nikon D810 issue: some cameras could show bright spots during long exposures when using 1.2x crop mode. Nikon issued a service advisory for affected serial-number ranges and offered free repair/service for those bodies.
The practical fix is to check your camera’s serial number on Nikon’s service/support site or contact Nikon service directly. If your camera is covered by the advisory, Nikon should service it at no charge.
So in short: it is a known problem, but it does not affect every D810—mainly specific serial numbers—and the proper remedy is Nikon service rather than a user adjustment.
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