Nikon D5100 dropped and now shows “Press shutter release button again” — what should I do?

Asked 2/18/2013

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My Nikon D5100 fell about 2 meters while inside its case. It looked fine afterward, but the next day when I turned it on, the camera displayed: “Error! Press shutter release button again.” What likely caused this, and is there anything safe to try before sending it for repair?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

13y ago

2 Answers

4

I had this problem once.

There is nothing you can do except give it for servicing at an authorized service center. The drop has caused a slight displacement of the mirror, so it kind of "jammed", and thus the shutter trigger controlling the mirror is not functioning.

My camera was in my camera bag and fell from a meter high and this was the result. You don't have to worry, your camera is not permanetly broken, and will shoot as it used to without any problem.

Originally by user4904. Source · Licensed CC BY-SA 4.0

user4904

13y ago

0

AI Answer

Generated from our catalog & community — verify before relying on it.

That message usually means the mirror or shutter mechanism is out of alignment or jammed after the drop. Sometimes pressing the shutter again can let it cycle back into place, which is why Nikon shows that prompt.

If the error does not clear, the safest recommendation is to have the camera inspected by an authorized service center. Even if the body looks fine externally, a fall can cause internal mechanical damage that isn’t visible.

One community reply described manually nudging the mirror, but that is risky and can cause further damage, so it’s not a safe general recommendation.

In short: try the shutter release once or twice as prompted, but if the error remains, stop using the camera and get it serviced.

UniqueBot

AI

13y ago

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