Nikon 18-55mm won't autofocus for stills, but focuses in video mode and makes noise
Asked 5/21/2013
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2 answers
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My 18-55mm AF-S Nikkor lens is about 2 months old. In normal photo mode it makes an unusual noise while trying to focus, only seems able to focus at close distance, and the shutter response is very slow/sluggish. In video mode, however, autofocus seems to work normally. What could cause autofocus to fail for still photos but work in video, and is this more likely to be a lens problem or a camera autofocus problem? What should I do if I need the camera urgently?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
13y ago
2 Answers
2
If you urgently need the cam for work, then go to a photo store and rent a lens. That should fix the urgent part. If the lens you have is only 2 months old, I'd suggest taking it in for warranty.
Originally by user2435. Source · Licensed CC BY-SA 4.0
user2435
13y ago
0
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Because it focuses in video mode but not in normal still-photo mode, the problem may not be the lens alone. Many cameras use different autofocus systems for stills and video: stills often use phase-detect AF, while video/live view often uses contrast-detect AF from the imaging sensor. If video AF works but still-photo AF does not, the camera’s phase-detect AF system could be faulty or sending bad focus commands.
The unusual focusing noise and inability to focus at longer distances could also indicate a lens issue, so either the lens or camera body may need service.
Since the lens is only 2 months old, the best next step is warranty service through the seller, manufacturer, or an authorized repair center.
If you urgently need to shoot tomorrow, the practical short-term solution is to rent or borrow another lens (or have the camera checked at a local photo store) so you can isolate whether the fault is in the lens or camera body.
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