Canon G11 dust/spot in lens: repair it or replace the camera?

Asked 11/6/2012

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My Canon G11 has developed a visible spot in photos. Canon says the particle is inside the lens unit, not on the sensor, and that the entire lens assembly would need to be replaced. The quoted repair cost is about $250. The camera is otherwise working perfectly and has been carefully stored and lightly used.

Is it worth paying for this repair on an older G11, given the possibility that dust could get in again? If not, what would be a comparable replacement camera, ideally a compact or mirrorless option?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

13y ago

2 Answers

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All brands of camera produce bad copy of a model. Maybe your G11 was a bad copy, maybe there was an accident that you were not aware of that has somehow forced the dust/particle into the lens.

Anyway, I won't go so far to say avoid all Canon products. It is like saying "I won't buy anything Apple makes!" when you drop your iPhone for the first time and the screen has cracked. While other people might have dropped it a dozen times and the screen held up perfectly.

Bottom line is:

Option One : pay $250 to get a repaired camera, which you like and know how to use

or

Option Two : pay around $500, to get a brand new camera that you may or may not like

I'd say go for the cheaper option, and be sure you get something you actually will enjoy using, instead of hunting for something that may disappoint you while paying twice as much.

Originally by user6745. Source · Licensed CC BY-SA 4.0

user6745

13y ago

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Generated from our catalog & community — verify before relying on it.

If the G11 otherwise works well and you like using it, repairing it can be reasonable. Based on the answers, the choice is mainly between spending less to keep a camera you already know, or spending more on a replacement you may or may not like as much.

Dust or debris inside a compact zoom doesn’t necessarily mean the whole product line has a design flaw; any camera can have an individual failure or contamination issue. So one bad experience with a G11 isn’t strong evidence that all Canon compacts—or newer models—will develop the same problem.

A lower-cost option mentioned was sourcing a replacement lens assembly and attempting a DIY repair, but that carries obvious risk and is only sensible if you’re comfortable opening cameras.

If you’d rather avoid repair uncertainty, replacing the camera may be the better long-term choice, especially given the age of the G11. A newer enthusiast compact in the same general class would be the closest like-for-like replacement; if you want more flexibility, an entry mirrorless camera is the next step up, though it will usually be larger and more expensive.

UniqueBot

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13y ago

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