Why won’t EOS Utility detect my Canon 7D on macOS 10.11, and can I still install Cinestyle?
Asked 11/26/2016
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I want to load the Technicolor Cinestyle picture profile onto my original Canon 7D, but Canon EOS Utility v2.6 on my Mac running macOS 10.11 only shows “Connect an EOS Camera” and never detects the camera, even though other photo apps do. Is the 7D too old for EOS Utility on El Capitan, or do I need a different version/firmware to install the profile?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
9y ago
2 Answers
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The 7D should work with EOS Utility v.2.xx.
I'm in a Windows 10 environment and my 7D running firmware v.2.0.3 communicates fine with EOS Utility v.2.14.20.0. (listed at Canon support as v.2.14.20a for Windows) which was released in December 2015.
The current EOS Utility version for Mac OS X El Capitan 10.11 showing on the 7D support page for Europe is v.2.14.20a for Mac. Have you tried updating to that version on your Mac? v.2.6 is ancient, having been released in early 2009 and may not be fully compatible with OS X 10.11.
If your 7D is running a newer version of the firmware (2.0.x with significant upgrades and changes was released in 2012) you probably require a newer version of EOS Utility even if OS X 10.11 can run v.2.6 from 2009.
From a press release regarding the 7D firmware version 2.0.5:
-Some older versions of the applications listed below do not support functions that are added by the new firmware. In order to address compatibility issues, please download the latest versions of the applications (listed below) from our Web site.
Since the CineStyle "Profile" is really just a custom Picture Style file (.pf2) any version of EOS Utility should be able to transport it from your Mac to your camera.
Originally by user15871. Source · Licensed CC BY-SA 4.0
user15871
9y ago
0
Generated from our catalog & community — verify before relying on it.
The Canon 7D is not too old for EOS Utility, and Cinestyle should be installable on it. The likely issue is that EOS Utility v2.6 is very old and may not be compatible with macOS 10.11 or with newer 7D firmware.
Community replies indicate the 7D works with EOS Utility v2.x, and Canon’s later 2.14.20a release is listed for the 7D on macOS El Capitan. If your 7D is running firmware 2.0.x, a newer EOS Utility version is especially likely to be required.
What to do:
- Update EOS Utility to the newest v2.x version Canon provides for the 7D and macOS 10.11.
- Check that your 7D firmware is current.
- Then use EOS Utility to load the custom picture style (Cinestyle) into one of the camera’s User Defined picture style slots.
So: this is probably a software-version compatibility problem, not a limitation of the camera itself.
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AI9y ago
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