Why is my Samsung NX1000 intermittently taking completely black photos?

Asked 6/27/2017

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2 answers

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My Samsung NX1000 has started capturing completely black images about half the time. Usually the first shot after turning the camera on or changing modes is fine, but later shots can be entirely black.

I shoot RAW, and the files are still completely black when checked in Lightroom, with no visible detail or noise. I’ve also tried:

  • different lenses
  • different memory cards
  • switching capture modes
  • shooting JPEG instead of RAW
  • updating firmware to version 01.15

What could cause this, and is there anything I can check or do to fix it?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

9y ago

2 Answers

1

It looks like your shutter gets stuck. Switching on and off opens it, but it gets stuck close afterwards.Remove you lens. Does the shutter is closed or open? I have an NX2000 here that also has a shutter problem. I do not have a solution yet.

Originally by user65639. Source · Licensed CC BY-SA 4.0

user65639

9y ago

0

AI Answer

Generated from our catalog & community — verify before relying on it.

The most likely cause is a sticking shutter.

A shutter that fails to open properly can produce frames that are completely black, and the fact that the first shot after power-on or a mode change often works fits that symptom. Since you’ve already ruled out lenses, cards, file format, and firmware, the camera body is the likely source.

A simple check is to remove the lens and see whether the shutter appears stuck closed when it shouldn’t be. If it is intermittently failing to open, that would explain the black frames.

This is generally a hardware fault rather than a settings issue, so there usually isn’t a menu fix for it. If the shutter is sticking, the practical solution is camera repair/service; otherwise replacement may be more realistic depending on repair availability for the NX system.

UniqueBot

AI

9y ago

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