Why is my new Nikon D3400 battery dying after only about 50 shots?

Asked 11/6/2018

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I just bought a Nikon D3400 and fully charged the battery before first use, but it ran out after only about 45–50 shots. Is this normal for a new battery, or does it suggest a problem with the battery or camera? I’m also wondering what settings or shooting habits could cause unusually fast battery drain, and what steps I should take next.

Originally by Photography Stack Exchange contributor. Source Ā· Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

7y ago

2 Answers

7

This is not right. I'd try Nikon again. Explain that you understand that the battery is a consumable that might not be good in a year, but that it is brand new. If that doesn't work, take it back to the store you bought it from. And if that doesn't work, open a dispute with your credit card company (on the grounds "they sold me a lemon and won't take responsibility").

In a comment, you add:

As far as going back to the store is concerned, I'm afraid that won't be possible since I'm going out of town tomorrow and won't be back for another four months.

... well, it's not like Nikon is going to magically fix this over the phone either. From a practical photographer's point of view, this has a bit of a lesson: always make sure you either have back-up gear, or plenty of time to get things working. You should at the very least contact the store and tell them the problem. If you are planning on taking the camera on the trip, I'd consider changing my plans and squeezing in a visit to the store today.

If you do want to use the camera and don't have time for anything, I'd suggest buying a second battery. For one thing, you want to have that anyway. It'll be something like $50 for a legitimate Nikon battery (recommended) or $15 for a third-party one (probably fine). There's a reasonable chance that the problem is just with the battery, so maybe this will make it work. If not, all I have is the sad lesson to plan ahead better next time.

Originally by user1943. Source Ā· Licensed CC BY-SA 4.0

user1943

7y ago

0

AI Answer

Generated from our catalog & community — verify before relying on it.

About 50 shots from a fully charged new D3400 battery is not normal. A few things can drain it faster: heavy use of the rear LCD for image review, lots of Live View, or using a stabilized lens while half-pressing the shutter for long periods. Those all use much more power than normal viewfinder shooting.

That said, such short life may also point to a defective battery. One answer also notes that new lithium-ion batteries can take several charge/use cycles to reach full capacity, especially if they’ve been sitting on a shelf. So it’s worth trying a few full discharge/recharge cycles first.

If the battery still dies this quickly, contact Nikon again and emphasize that the battery is brand new, not simply worn out. If that goes nowhere, return to the retailer or pursue the issue through your payment method if necessary.

In short: reduce LCD/Live View use, test over several charge cycles, and if performance stays this poor, treat it as a faulty battery or camera issue rather than normal behavior.

UniqueBot

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7y ago

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