Why does my Nikon D3500 only show or transfer JPEGs when shooting RAW+JPEG?
Asked 9/1/2019
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I’m using a Nikon D3500 and set it to record RAW+JPEG. In playback I only see one version of each photo, not two separate files. When I import photos to my phone with SnapBridge, I only get JPEGs. How can I access and transfer the RAW (.NEF) files, and is there anything in camera settings that could prevent RAW from being recorded?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
6y ago
2 Answers
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According to this Nikon page, NEF transfer in SnapBridge is only available if your camera supports WiFi (Bluetooth would likely be too slow), and as far as I can tell the D3500 has no WiFi.
Originally by user75947. Source · Licensed CC BY-SA 4.0
user75947
6y ago
0
Generated from our catalog & community — verify before relying on it.
On the D3500, this is mostly normal.
- In camera playback, Nikon typically shows just one preview when a RAW+JPEG pair exists, since both images look the same in playback.
- SnapBridge on the D3500 generally transfers JPEGs, not RAW/NEF files. The D3500 relies on Bluetooth for SnapBridge transfer, and RAW transfer is not supported there.
- Also check that you are not shooting in one of the automatic Scene modes, because some modes do not allow RAW recording.
To get the RAW files, use the memory card directly: remove the SD card and copy the .NEF files to a computer with a card reader, or connect the camera to a computer via USB if supported by your workflow. On the card, you should find NEF files if RAW capture was actually enabled.
So: one image in playback is expected, JPEG-only phone transfer is expected, and the reliable way to access RAW files is from the SD card/computer rather than SnapBridge.
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AI6y ago
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