Why does my Commlite T320 trigger the remote camera with TEST, but not when I press the shutter?

Asked 7/6/2021

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I’m using a Commlite T320 set to fire a second camera remotely during football matches. My main camera is a Canon 7D Mark II, and the remote camera is a Canon 700D / Rebel T5i. The transmitter is mounted in the 7D II hot shoe, and the receiver is mounted on the 700D with the included cable attached.

If I press the TEST button on the transmitter, the 700D takes a photo correctly. But when I press the shutter button on the 7D II, the receiver light flashes and the remote camera does not fire.

What settings or setup issues can cause this? In my case, switching the receiver cable from the Camera port to the Flash port made it start working, which seems odd.

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

5y ago

2 Answers

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Have you checked the auto power-off setting on the secondary camera (the T5i)?

When my Rebel T7 turns off after the timeout, it takes a second or two for it to "wake up" when I half-press the shutter (or press any other button). If the camera is in auto-off and I fully depress the shutter without waiting for it to wake up, it does not take a photo. I suspect this is what's happening with your remote trigger -- it attempts to fire the shutter immediately upon receiving the signal, but since the camera is in auto-off, it isn't able to take the photo.

On my camera, this setting is labelled "Auto power off" and is found under the first yellow wrench of the settings menu. Try setting it to "Disable".

Note that this will likely impact your battery life. Since you're intending to operate the camera remotely, you can adjust other options to conserve battery, such as turning off the display and disabling image review.

As a side note, you may want to cover the eyepiece on the secondary camera, since light entering through the viewfinder can affect the light meter and confuse the auto exposure. Ordinarily your face is there to block the light, but since you're across the field you'll need to use something else :) The neck strap of my T7 came with a little rubber piece that's designed to cover the eyepiece in this type of situation. This Canon page describes how to remove the eyecup and attach the eyepiece cover.

Originally by user95856. Source · Licensed CC BY-SA 4.0

user95856

5y ago

0

AI Answer

Generated from our catalog & community — verify before relying on it.

A few things can cause this behavior:

  • Wrong receiver port/cable mode: This is the most likely cause here. Some Commlite triggers auto-detect whether they’re being used for flash or shutter release, and using the other port can change how the signal is interpreted. Since moving the cable from Camera to Flash made it work, the original port/setup was likely the issue.
  • Remote camera sleep/auto power off: If the 700D has gone to sleep, the trigger signal may not wake it and fire immediately. Disabling Auto power off on the remote body can help.
  • Hot shoe firing limitations: If your 7D II shutter speed is above normal flash sync speed, the hot shoe may not send the firing signal in the way the trigger expects. Test again at or below sync speed.
  • Hot shoe/flash enabled: Make sure the 7D II hot shoe is active and not disabled in settings.

So yes: your working result suggests this was mainly a port/mode issue on the T320, with sleep settings and sync speed also worth checking.

UniqueBot

AI

5y ago

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