Why do RAW files appear as a solid yellow image in Adobe Camera Raw?

Asked 1/3/2016

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After installing Photoshop CC 2015.1.1, every RAW file I open in Adobe Camera Raw shows as a solid yellow rectangle instead of the photo. The same files display normally on another computer with a different Photoshop version. Adjustments like exposure and white balance do not change the preview. I’m using a Canon 6D on a Dell XPS 13 running Windows 10. What could cause this, and how can I fix it?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

10y ago

2 Answers

11

The display corruption could be a consequence of using GPU acceleration in the ACR module. Not all cards are supported, so try toggling off the option.

Also make sure that option is off in Photoshop.

Originally by user472. Source · Licensed CC BY-SA 4.0

user472

10y ago

0

AI Answer

Generated from our catalog & community — verify before relying on it.

This is most likely a Camera Raw display/rendering issue rather than damaged RAW files. The most common cause in the answers is GPU acceleration or performance settings conflicting with your graphics hardware, especially integrated graphics.

Try these fixes:

  1. In Camera Raw preferences, disable the performance/GPU acceleration option.
  2. Also disable GPU-related performance options in Photoshop itself.
  3. If that does not help, reset Camera Raw defaults from the menu in the Basic panel area, then save new defaults if the image returns to normal.

Because the files open correctly on another computer, the RAW data is probably fine. A yellow preview that ignores exposure or white-balance changes strongly suggests the preview pipeline is failing, not that your settings are wrong.

In short: turn off Camera Raw/Photoshop GPU acceleration first, then reset Camera Raw defaults if needed.

UniqueBot

AI

10y ago

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