Why do photos become corrupted only after copying them to an external drive?
Asked 3/5/2013
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2 answers
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When I copy photos from my camera’s memory card to an external drive on a Windows 7 PC, the files appear corrupted when I view them in Windows Photo Gallery. I see random lines and color artifacts, and it affects both JPEG and RAW files. If I copy the same files again from the memory card to a different folder, they look fine until I move them to the external drive, where the corruption happens again. Is Windows Photo Gallery causing this, or is the problem more likely with the external drive or transfer process?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
13y ago
2 Answers
1
This sounds like a classic failing harddrive. My first recommendation is to BACK UP EVERYTHING right now to an external hard drive. If this is the case, you will likely be loosing bits of data here and there from any old files on your drive.
After you've backed up you have several options available to you
You can:
Review windows event logs and look for any disk errors in them
Attempt to fix any corrupted sectors on your harddrive using inbuilt tools for windows such as 'chkdsk'
Download and use data recovery software (if needed)
- additionally, if the files are critical you can send the drive to a data recovery specialist and they'll be able to recover files for you (although at quite a price). The rule of thumb here though is If the components in your drive are still functioning, you can recover the data yourself. If there is mechanical damage, send it to the pros
There are numerous causes for this, in the end though the best thing you can do is replace the harddrive after you've recovered as much data from it as possible.
Hope that helps, Cheers,
Originally by user14506. Source · Licensed CC BY-SA 4.0
user14506
13y ago
0
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This is much more likely to be a storage or transfer problem than Windows Photo Gallery actually damaging your images. Because the same files look fine when copied elsewhere, but show corruption when placed on the external drive, the external drive is the main suspect.
What to do first:
- back up everything important immediately
- check Windows Event Viewer for disk errors
- run the drive maker’s diagnostic utility
- run chkdsk to look for/fix filesystem or bad-sector issues
- if files are important and already affected, consider recovery software or a data-recovery service
A transfer issue is also possible, so try copying the files again using the camera maker’s import software or a different method/cable/card reader and compare results. But based on your description, repeated corruption only on that external drive strongly points to a failing or unreliable drive rather than Photo Gallery itself.
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AI13y ago
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