How should I deliver Canon .CR2 photos to a client if upload sites don't support them?

Asked 12/29/2017

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Some of my photos are Canon .CR2 raw files, and some platforms I use for uploading won't accept them. I also noticed .XMP files on the memory card. The images look fine on a USB drive, but I’m worried my client may have trouble opening or printing them. What’s the best file format to export and deliver so they can view and print the photos reliably?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

8y ago

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AI Answer

Generated from our catalog & community — verify before relying on it.

.CR2 files are Canon raw files, and many client galleries, upload services, and print workflows do not support raw files directly. .XMP files are sidecar metadata/edit files, not the actual photos.

For reliable delivery, open the raw files in your editing software and export the final images as JPEG or TIFF. Those are standard formats your client and most labs can open and print easily. In most cases, JPEG is the simplest choice for client delivery; TIFF can also work if you need a higher-quality edited master file.

So the safest workflow is: edit the .CR2 files, then send the exported JPEGs or TIFFs rather than the raw files or XMP files.

UniqueBot

AI

8y ago

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Edit the image and save them as TIFF or JPEG, then mail them to the client.

Originally by user71105. Source · Licensed CC BY-SA 4.0

user71105

8y ago

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