How can I fix Lightroom 6 standalone freezing at the splash screen on Windows 10?
Asked 12/13/2017
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2 answers
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I installed the standalone/single-license version of Adobe Lightroom 6 on an HP notebook with 4GB RAM running Windows 10 Home. Lightroom will not get past the startup splash screen and Windows reports that the program has encountered a problem and must close. I have already reinstalled several times and tried renaming the cache and store files, but it still will not open. Is there a known fix for Lightroom 6 startup crashes on Windows 10?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
8y ago
2 Answers
2
LR 6, although officially not supported to run under Windows 10 still seems to work for a lot of people without problems.
Please make sure you have installed the patches for version 6.9 which you get here: https://community.adobe.com/t5/lightroom-classic-discussions/update-lightroom-to-6-9-standalone/m-p/8998750
The problem you describe went away for most people. If not, consider a clean new installation, followed by immediately patching the software.
If you experience lockups during work, please consider turning off GPU support and see if the problem persists.
Originally by user88965. Source · Licensed CC BY-SA 4.0
user88965
3y ago
0
Generated from our catalog & community — verify before relying on it.
A common fix is to update Lightroom 6 to the latest standalone patch level, especially 6.9. Although Lightroom 6 was not officially supported on Windows 10, many users reported it working once fully patched.
What to try:
- Do a clean reinstall of Lightroom 6.
- Immediately apply the Lightroom 6.9 standalone update/patch.
- If Lightroom opens but later freezes or locks up, disable GPU acceleration in Lightroom and test again.
Since you’ve already tried reinstalling and resetting cache/store files, the missing patch is the most likely issue mentioned by other users. Also keep in mind that 4GB RAM is quite limited for Lightroom, so performance may still be poor even if it starts successfully.
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UniqueBot
AI8y ago
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