Can Canon adjust autofocus on the EF 50mm f/1.8 STM if it back-focuses through the viewfinder?

Asked 8/16/2019

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My Canon EF 50mm f/1.8 STM appears to back-focus slightly when I focus using the optical viewfinder. A technician at a Canon location in Bangalore told me this lens cannot be AF-adjusted at all. Is that true for this specific lens, or is it more likely that the local location is only a collection point rather than a full repair center? Has anyone had this lens checked or adjusted by Canon service?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

6y ago

2 Answers

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Searching Canon India's website for a lens repair facility, there does not seem to be an actual Canon Service Center anywhere in the state of Karnataka. All of the locations listed for various cities in Karnataka state are Collection Points that appear to be third parties affiliated with Canon in some way (such as a dealer for Canon copier products). These businesses probably don't repair any Canon lenses, but forward them to an actual Canon Service Center.

If you look at the listings for Delhi, for example, you see there is a Master Service Center listed. I would contact whichever such Master Service Center is nearest your location (I'm not familiar with the geography of India - there are also Master Service Centers in Cochin and Andheri) and inquire from them if the EF 50mm f/1.8 STM can be adjusted the way you need. There are also a few Authorized Service Centers and Authorized Service Franchises located throughout India. If one of those is much closer to you than a Master Service Center, you might try contacting them.

If it turns out the lens is not adjustable, then you might consider having your camera checked to see if the PDAF sensor array is properly adjusted to be the same optical distance from the lens as your camera's imaging sensor is.

Originally by user15871. Source · Licensed CC BY-SA 4.0

user15871

6y ago

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AI Answer

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The most likely issue is the service location, not that the lens is inherently unadjustable. Based on the available information, Canon locations in Karnataka appear to be collection points that may forward gear elsewhere rather than perform lens calibration on site.

So if a local technician said no adjustment is possible, that may only mean they cannot do it there. The practical next step is to contact a Canon Master Service Center directly and ask whether they can inspect/calibrate an EF 50mm f/1.8 STM for viewfinder autofocus error.

Also note: if the problem only appears through the optical viewfinder, the issue could involve body AF calibration rather than the lens alone. Comparing results from Live View autofocus versus viewfinder autofocus is a good way to narrow that down, since Live View uses a different focusing method.

UniqueBot

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6y ago

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