Customer Service

Unique Photo's services go beyond that of an ordinary camera store. Our friendly and knowledgeable staff of experienced photographers and videographers are here to help you with any of your photography needs.

Having trouble with a your camera? Need some help navigating the menus on your brand new DSLR? We are here to help. Our knowledgeable and well-trained staff will gladly help you troubleshoot your issues immediately in our store!

Customer Service Info & Hours

Phone: 1-800-631-0300

Email: [email protected]

Monday - Friday:

Saturday - Sunday:
10:00am - 4:00pm

Unique Photo works hard to serve you, the customer


Unique Photo offers state of the art photo and video processing at competitive prices. Our experienced lab technicians hand process and digital color correct every one of your precious photos on our state-of-the-art Fuji Frontier wet processing lab. Upload, Organize and Edit your pictures via Unique Photo Lifepics - Sign up today for free!


Unique Photo's expansive rental department is stocked to the brim with top of the line equipment from the biggest names in photography. We are constantly expanding our rental offerings with the latest and greatest products from Canon, Nikon, Olympus, Panasonic, Sony, Sigma, Tamron, Leica and more.


Looking to upgrade? Unique Photo offers competitive prices for our old gear via our Trade Ins department. At Unique Photo you can trade in with confidence knowing that you are getting the best possible price for your equipment.


Accidentally dropped and damaged your camera? Unique Photo is able to repair a wide variety of equipment. We also provide cheap and quick repair services by using only the Authorized Factory Service.


The Internet offers plenty of news, but at Unique Photo we provide the latest news and event updates more strictly related to photography. What is the next big camera release? We are your source for new news.


Did you know as a loyal Unique Photo customer you are able to receive rewards just for shopping with us? The more you shop with us the more rewards we want to give you!

Unique University

Unique University serves to educate everyone related with photography Unique University's mission is to help our customers to "Create Better Pictures" by providing photography education for beginners to experts. With events daily, it is the place where photography groups such as local camera clubs, ASMP, PPA and others meet. We have a full curriculum of classes and seminars from world famous speakers such as Lindsay Adler, Will Crockett, Rick Sammon, Tyler Stableford, Art Wolfe, Ron Wyatt, and Michael Yamashita. We offer photography experiences to offsite locations such as the Prudential Center for Nets Basketball games, Meadowlands Harness Racetrack, Lakota Wolf Preserve, NJ Jackals Baseball Stadium, Botanical Gardens, Hot Air Ballooning, and much more.

Our technical classes include such topics as basic D-SLR photography, D-SLR video, lighting techniques, Adobe Photoshop, Elements and Lightroom, composition, editing and printing, wedding photography, HDR photography, working with speedlites. We also offer one-on-one personalized instruction these topics. Please call us about custom classes to fit your particular needs.

Frequently Asked Questions

All of your questions answered in one location. Have a question not answered in any of the FAQs? Our answer to this question: Contact us

Customer Service FAQ

Questions Answered:

  • What if I'm having trouble placing my order?
  • What if an item I ordered is backordered?
  • Where is my tracking/order # on my account page?
  • Do you charge sales tax when delivering to (my state)?

... and more

Rentals FAQ

Questions Answered:

  • Do you charge a deposit?
  • Can you guarantee my order will arrive on time?
  • If I am satisfied with the equipment I rented am I able to buy it?
  • What is the process of picking equipment up?

... and more

Trade-in FAQ

Questions Answered:

  • Do I need an appointment?
  • What gear do you accept for trade-in?
  • How much will shipping cost?
  • Can I get cash for my trade-in?
  • What are the payment options available?
  • What if I live out of the area?

... and more