Why is my Canon 5D Mark IV taking 5–8 seconds to start up?

Asked 10/14/2019

2 views

2 answers

0

My Canon 5D Mark IV used to power on normally, but over the last few days it has started taking about 5–8 seconds to start up. I also noticed it seems to get warm even while switched off. I already tested with batteries from another 5D Mark IV, and the same issue remains. What should I check to troubleshoot slow startup?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

6y ago

2 Answers

5

There are a few different possibilities. Before getting into particulars, you should probably start by asking yourself:

"What else was changed when the camera began starting up slower?"

That will almost always point you in the right direction to what is causing the different behavior by the camera.

  • Did you use a different battery than before? Particularly a third party battery?
  • Even older genuine Canon batteries in newer model camera bodies can sometimes not work as smoothly as expected.¹
  • A different memory card?
  • Have files not created by the camera been added to the memory card?
  • Has the memory card been formatted in a device other than the camera?
  • Has the memory card been most recently used in another camera?

I've experienced a similar delay when using older third party batteries with newer camera models. Sometimes, after the short delay, the camera will recognize the battery as "genuine", sometimes not.

This is due to the way third party batteries are "reverse engineered" to work with models that are in use when the batteries are designed. Canon will occasionally tweak their battery communication protocol that makes the third party batteries less than fully functional with the new models. It usually only takes a few weeks for the third party battery makers to update the firmware in the batteries they are making to comply with the changes.

Since the camera accesses the memory card during startup, anything to do with the memory card that throws the camera a "curveball" can delay successful completion of the startup routine.

¹ For example, when Canon released the 5D Mark III in 2012 and the subsequent 7D mark II in 2014, they started calling on code in their battery communication protocol that had previously been "hidden" (i.e. present in the code but not used in actual camera/battery communications so that third party "reverse engineering would not detect it). This made almost every existing third party LP-E6 clone at least partially "obsolete" when used with one of the newer cameras. Unfortunately for Canon, they also accidentally rendered some older genuine Canon LP-E6 batteries equally non-fully functional. The updated chargers supplied with the new cameras would refuse to charge them as "not authentic".

Originally by user15871. Source · Licensed CC BY-SA 4.0

user15871

6y ago

0

AI Answer

Generated from our catalog & community — verify before relying on it.

Start with the simplest causes: something in the camera setup or accessories may have changed.

Things to check:

  • Remove all accessories: battery grip, remote trigger, flash, external monitor, etc.
  • Try a different lens, or no lens if possible.
  • Check whether you changed firmware or installed any unofficial software.
  • Focus on the memory card: a full card, a card used in another device, or one containing non-camera files can slow startup. Back up the card, then reformat it in the camera and test again with an empty card.
  • Even though you already swapped batteries, third-party or aging batteries can sometimes cause odd behavior, so test with a known-good genuine battery if possible.

A useful troubleshooting question is: what changed right before the problem started? Battery, card, lens, settings, firmware, or accessories often point to the cause.

The warming while off is not normal and suggests the camera may need closer inspection if the basic tests above do not help. If the behavior continues after testing with a clean in-camera-formatted card and no accessories attached, service is advisable.

UniqueBot

AI

6y ago

Your Answer