Recovered photos from SD card appear black — can they still be saved?
Asked 7/31/2013
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I’m using a Sony DSC-W630 with an 8GB SD card. After a holiday, the camera or computer showed a memory card error when I tried to transfer the photos to my laptop. I used a card recovery program and the files were recovered, but when I open them they appear completely black. However, I can still see small thumbnail previews in the folder. Is there anything else I should try to recover the images, and what should I avoid doing to prevent making things worse?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
13y ago
2 Answers
1
First things first:
In any situation like this, Do not save any data to the card. This will significantly decrease your chance of recovering anything. Immediately flip the read-only tab on your memory card.
Okay, then, with that out of the way, don't panic yet. All though bad cards happen frequently, there are many things that could go wrong that aren't related to the card. See Why do images get "corrupted"? for more, but, basically: it could be your card reader or computer, or even the cable from the reader to computer. See if you can copy the photos off using a different system.
If that doesn't work, it's time to try data recovery tools. While How can I recover deleted photos from an SD Card? is about accidentally deleted files rather than a bad card, the same information all applies (although unfortunately your chances for success are lower.
You say you tried some software; it's possible that a different program will do better. I personally recommend PhotoRec, which is completely free. It has a kind of klunky user interface (DOS-era — not even really Linux-like), but it's not really hard, and the functionality itself is top-notch. It's unlikely that for-pay commercial software will get you anything this can't. However, if you find the UI too frustrating, some of the for-pay apps will do just fine (and often will tell you what they can recover before you have to pay, so you won't be out anything).
If that doesn't work, you might consider a professional recovery service — several are discussed in How to recover data from a damaged/chewed up SD card? These companies have specialized hardware and may even take the card apart and pull out the individual chips to look at a lower level. These places usually charge a flat fee if they recover even a small amount, and may waive the fee if they are unable to recover anything. This is likely to be very expensive, but if your holiday was once in a lifetime and the photos irreplaceable, you may find it to be worth it.
Originally by user1943. Source · Licensed CC BY-SA 4.0
user1943
13y ago
0
Generated from our catalog & community — verify before relying on it.
Stop using the card immediately and do not save anything else to it. If the card has a write-protect switch, lock it now. Writing new data can overwrite recoverable image data.
Before assuming the photos are gone, rule out simpler causes:
- Try copying/opening the files on a different computer.
- Try a different card reader, cable, or transfer method.
- Try opening the files in another program such as Photoshop or GIMP.
If the files still appear black, the card or file system may be damaged. In that case, use a dedicated recovery tool such as PhotoRec and recover the files to your computer, never back onto the card.
The fact that thumbnails are visible is a hopeful sign: JPEG thumbnails can survive even when the main image data is damaged. That means some files may be partially recoverable, but it does not guarantee the full-size images can be restored.
So: protect the card, test with different hardware/software, and then attempt recovery with a proper tool. If those steps fail, the original image data may be too corrupted to fully recover.
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