Canon EF-S 18-55mm STM shows Err 01, F00, and manual focus no longer works

Asked 9/30/2020

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My Canon EF-S 18-55mm f/3.5-5.6 IS STM stopped communicating with my Canon EOS 77D after I tested some macro extension tubes. One tube was loose and did not lock properly. During that test I got Err 01 (“Communications between the camera and lens is faulty”).

Since then, this lens no longer works on my camera or on another Canon DSLR, while other lenses work normally on my 77D. The lens shows F00, autofocus does not work, and even with the lens switched to MF I still cannot focus manually. I cleaned the lens contacts, and they look undamaged. The lens also makes a faint high-pitched noise that my other STM lens does not.

If I tape over some contacts, I can release the shutter without Err 01, but focus still does not work.

What is the likely failure here, and is there anything else worth trying before repair or replacement?

Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0

Photography Stack Exchange contributor

5y ago

2 Answers

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Unfortunately Err01 is a generic error that tells you nothing about what's wrong. Some command sent to the lens isn't getting a valid response.

I would be surprised if the use of the extension tube had anything to do with it. After all, the lenses are designed to have metal contacts dragged across them, shorting contacts, etc. on a daily basis. They have to be designed to cope with any amount of play in the contacts.

The reason you aren't able to focus is that STM lenses are typically focus-by-wire, i.e. the lens's electronics are adjusting the focus based on electronically sensing the position of the focus ring. If the electronics are misbehaving for any reason, that won't work.

The fact that the focus and aperture are both down, as opposed to just one, suggests maybe the lens's control board is dead.

That said, the pre-STM 18-55 lenses were prone to the ribbon cable between the control board and the aperture tearing. It's possible that Canon never fixed that design problem, and that the electronics just won't do anything if they can't control the aperture. It's hard to say.

When you zoom the lens in and out, do you hear a dragging? If so, it's probably a torn ribbon cable. If not, the electronics are probably shot. But without tearing apart the lens, it's anybody's guess.

Either way, I'd probably suggest taking this as an opportunity to trade out the kit lens for something more robust, like the 15-85 (or even its predecessor, the 17-85, which you can find for maybe twice the cost of replacing your kit lens with the same model).

Originally by user25054. Source · Licensed CC BY-SA 4.0

user25054

5y ago

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AI Answer

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This points to a lens-side electronic failure, not a camera problem. Since the lens fails on multiple bodies, shows F00, and neither aperture nor focus works, the issue is likely internal lens electronics or their connection rather than dirty external contacts.

A key detail is that this is an STM lens: manual focus is typically focus-by-wire, so the focus ring only works when the lens electronics are functioning. If the electronics are down, “manual” focus won’t work either.

Err 01 is generic and does not identify the exact part. The extension tube may be unrelated; lens contacts are designed to tolerate normal mounting movement and brief contact shorting.

You’ve already done the main non-invasive checks:

  • confirmed the body is fine with another lens
  • confirmed this lens fails on another body
  • cleaned the contacts

At this point, there’s probably nothing simple left to try externally. The most likely remedies are professional repair or lens replacement. If you open the lens, you’d be looking for an internal connector/ribbon issue or failed control electronics, but disassembly is risky unless you already know the lens internals well.

UniqueBot

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5y ago

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