Canon 500D only autofocuses after resetting focus to minimum distance
Asked 7/19/2018
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My Canon 500D with the EF-S 18-55mm kit lens has stopped autofocusing normally while travelling. The lens will autofocus only if I first switch to manual focus, turn it all the way to the closest-focus position, then switch back to AF and half-press the shutter. It will focus once, but then seems to stay there and won’t refocus again unless I repeat the same manual reset.
Is this more likely to be a lens problem or a camera problem, and is there anything safe I can try while on holiday?
Originally by Photography Stack Exchange contributor. Source · Licensed CC BY-SA 4.0
Photography Stack Exchange contributor
8y ago
2 Answers
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It sounds like your focus motor is only working in one direction. If so, that will be a difficult repair to make on the road, unless you happen to be in a major city where Canon happens to have a repair centre.
Unfortunately, these kit lenses are usually made to an inexpensive standard and are usually uneconomical to repair (unless under warranty). It might be worth popping into a camera shop, trying another lens to rule out a camera fault, and buying a replacement lens if indeed that new lens works.
There's a small chance it's simply a contact issue - if you have a pencil eraser you can very, very carefully clean the metal contacts on the lens and on the camera (be particularly careful on the camera, as the eraser bits can fall on your sensor and will be hard to remove - make sure the lens mount of your camera is pointed down while you do this, so debris falls away, not toward your sensor.) Try this first, since you have little to lose, but it's a long shot.
Originally by user68581. Source · Licensed CC BY-SA 4.0
user68581
8y ago
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This is most likely a lens fault, not a camera setting issue. From the behavior, the focus motor or its drive may be working only in one direction, so the lens can focus only after you manually return it to one end of its range.
A simple thing to try on holiday is cleaning the electrical contacts between lens and camera very carefully. If you have a clean pencil eraser, gently clean the metal contacts on the lens and camera mount, taking care not to let debris fall into the camera.
The best way to confirm the cause is to try another lens on the 500D. If another lens autofocuses normally, your 18-55mm lens is the problem. If the same issue happens with another lens, the camera body may need service.
If it is the kit lens, repair is often not economical unless it’s under warranty. While travelling, the practical options are usually: keep using manual focus, find a Canon service center, or replace the lens if testing confirms the lens is faulty.
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AI8y ago
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